What to Expect During Initial Contact with SERVPRO of Edison

6/21/2021 (Permalink)

SERVPRO of Edison is available 24/7 for water emergencies, large or small. When you are dealing with Water Damage, immediate action is critical. A delay of just a few hours can greatly impact the severity of the water damage.

We Answer the Phone Ready to Help

Call Today Us At (732) 248-9555

We realize that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Edison has the specific training and experience to help you through this tough time. 

What to Expect

During the initial contact, we will ask several questions regarding your water damage emergency. These questions help us determine what equipment and resources to bring, including how many trained SERVPRO technicians may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the home or business
• When did the flooding or water damage occur?
• What was the source or cause of the water damage (if known)?
• Is there electricity or water available, (on-site)?

SERVPRO of Edison's Certifications:

• SRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• RRT - Carpet Repair & Reinstallation Technician
• AMRT - Applied Microbial Remediation Technician
• CCT - Carpet Cleaning Technician
• OCT - Odor Control Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• WRT - Water Damage Restoration Technician
• RRRP - Lead-Based Paint Activities and Renovation
• ASD - Applied Structural Drying Technician
• CDS - Commercial Drying Specialist
• IICRC Certified Firm